Business process automation
Most of the work in a growing business is not the work itself. It is the coordination around it — chasing an approval, forwarding a file, reminding a customer, telling the next person it is their turn. That is the part software should do, and the part that almost never gets automated.
Is this you?
- An approval sits in somebody’s inbox for three days and nobody knows.
- Reminders go out when a person remembers to send them.
- The same information is copied between two systems by hand, every day.
- A process works only when one particular person is in the office.
- Nobody can say where a file, order or request currently is.
What we build
- Approval workflows with escalation, delegation and a full trail
- Automated reminders and follow-ups over WhatsApp, SMS and email
- Data moving between systems automatically instead of by copy-paste
- Document generation — quotations, work orders, agreements, certificates
- Scheduled jobs: daily reports, reconciliation, alerts on thresholds
- Exception alerts, so people are told only when something needs them
- Google Sheets as the front end where that is genuinely the simplest answer
- AI for the steps that need judgement — reading, classifying, routing, summarising
Businesses with processes that span departments or locations, and any company where a key process depends on one person’s memory.
- A written scope you approve before any code is written
- A price agreed against that scope, not discovered later
- Source code, database, documentation and IP yours on final payment
- Training for your team, and close support through the first month
AI software development
AI built into the system you already run, doing work your team currently does by hand.
Integrations and APIs
Making Tally, your CRM, your website and your payment gateway talk to each other.
Custom software development
Systems built from your process up, when nothing on the market fits.
Questions people ask about this
How do you price a project?
Against a written scope, agreed before any code is written. We do not publish indicative figures, because the same-sounding requirement can differ several times over in cost depending on the specifics.
What drives the number: how many distinct user roles there are, how many screens and reports, how much data has to be migrated from existing systems, how many other systems it must talk to, and whether your process is already documented or has to be worked out first. A first conversation is usually enough for us to tell you the rough order of magnitude.
How long does a project take?
It depends on how much of the system you want live at once, which is why we usually suggest starting with one module rather than everything.
What holds true regardless is the shape of it: you see something working every two weeks from the start of the build. You are never waiting three months to find out the project went wrong in week two.
What happens if our requirements change halfway through?
They will, and that is normal. What matters is that it is handled openly instead of quietly absorbed until somebody runs out of goodwill.
Anything that adds real work gets written down as a change request with its own cost and its own effect on the date, and you decide whether it is worth it before we do it. Nothing gets built because somebody mentioned it on a call, and nothing gets billed that you did not approve.
How do you stop our staff from going back to Excel?
By building it around what they already do, and by talking to them during the scope stage rather than only to the person signing the cheque. Most systems are rejected because they add work for the people entering the data while the benefit lands somewhere else.
Practically: fewer screens, fewer mandatory fields, capture what can be captured automatically, and make the daily task faster than the spreadsheet it replaces. Then train in small groups and stay close for the first month, which is when the real questions arrive.
Can custom software work alongside Tally or Busy?
Yes, and for most businesses that is the better answer. Your accountant knows Tally, your auditor expects it, and replacing it adds risk for no gain.
We build a two-way integration instead: masters, vouchers, stock and ledgers move between your operations system and Tally automatically, so the entry is made once. The operations software does what Tally was never meant to do, and the accounts stay where everybody expects them.
Tell us what isn’t working
A first conversation costs nothing and commits you to nothing. Bring the problem — the mess of spreadsheets, the report nobody can produce, the process that breaks every month-end. We will tell you honestly whether custom software is the answer, and roughly what it would take. Sometimes the answer is that you do not need us. We will say so.